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Tech support????

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XArmy View Drop Down
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    Posted: 31 January 2006 at 5:39pm
Does Tippmann answer thier tech Emails???? I wrote them about 10 days ago about a breaking ratchet and an O-ring problem... I havn't heard anything from them.... Would they send out a replacement part without answering me??? Just wondering what is going on...
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Bango Quote  Post ReplyReply Direct Link To This Post Posted: 31 January 2006 at 6:39pm
Yea, they take a while to answer their mail. Try calling them instead.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ilford Rule Quote  Post ReplyReply Direct Link To This Post Posted: 31 January 2006 at 6:51pm
From what i've heard Tippmann has excellent customer support by phone, but takes ages to answer Emails.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Bruce A. Frank Quote  Post ReplyReply Direct Link To This Post Posted: 01 February 2006 at 2:35am
Originally posted by XArmy XArmy wrote:

Does Tippmann answer thier tech Emails???? I wrote them about 10 days ago about a breaking ratchet and an O-ring problem... I havn't heard anything from them.... Would they send out a replacement part without answering me??? Just wondering what is going on...
Phone them! There seems to no longer be any E-mail support.
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