98 CUSTOM SERVICE UPDATE
98 Customs and 98 Custom Pros made earlier this year
BUFFALO GROVE, IL - August 10, 2006 - It has come to our attention that some 98 Customs and 98 Custom Pros made earlier this year (serial numbers for 98 Custom are 978,401-1,091,000; serial numbers for 98 Custom Pro are 32,601-49,400) may have been manufactured with a sear spring that was not within normal performance standards. A marker with a sub-standard spring may experience pre-mature wear of the rear bolt and sear mechanism causing the bolt to continuously actuate (sounds like your tank is out of air). We believe this performance issue is primarily found in markers with response triggers (RT) and electronic grips (E-Grips), but the issue may arise in markers with a stock trigger.
Tippmann has a long history of manufacturing high quality, reliable products and we truly apologize for any performance issues and inconvenience players may have encountered. Our goal is to repair any marker that may have experienced this situation and get you back on the playing field as soon as possible. Please contact Tippmann's customer service department at 1-800-533-4831 if you are experiencing this problem for appropriate handling of your repair.